Online Access Free Public-Sector-Solutions Practice Test

Bobahaven is using Salesforce Public Sector Solutions (PSS), specifically the Licenses, Permits, and Inspections (LPI) modules. These are built on custom objects like Permit Application, not standard Case management. They are also aiming to:; Track SLA performance; Identify applications at risk of breaching SLA; Resolve delays proactively to improve constituent experience What should a technical consultant recommend to Bobahaven to solve this problem?

• A.Implement Entitlements and Milestones for Applications, including internal notifications and escalations when the application is about to breach the agreed SLA.
• B.Implement Cases with Entitlements and Milestones, including internal notifications and escalations when the application is about to breach the agreed SLA.
• C.Implement Entitlements and Milestones for Applications, including internal notifications and escalations after the application has breached the agreed SLA.
• D.Implement Cases with Entitlements and Milestones, including internal notifications and escalations after the application has breached the agreed SLA.

An agency plans to roll out Public Sector Solutions for implementing Licensing and Inspections. As part of the rollout strategy, one of the features they need to enable is Person Accounts. Which statement is true regarding Person Accounts?

• A.Person Accounts bring together fields from Opportunity and Contact.
• B.After Person Accounts is enabled in an org, it can be disabled again.
• C.The Person Account model uses the standard Account object to hold the details about a person.
• D.Record Types are not supported for Person Accounts.

After a grantseeker has submitted an application for review, Foodvania needs to review the Funding Request and allocate the funds appropriately. For audit purposes, all expenditures must be tracked according to how the money was disbursed (Mortgage arrearage, Utility assistance, etc). Which two would the consultant build to handle this request utilizing Public Sector Solutions(PSS)?

• A.Recommend using PSS with the Outbound Funds Module.
• B.Recommend using PSS with the Nonprofit Success Pack.
• C.Recommend using PSS with FinancialForce Accounting.
• D.Recommend using PSS with the Grants Management product.

A government agency is currently using Business Rules Engine (BRE). Part of the current Prioritization matrix includes household income and household size. To correctly calculate the Households Area Median Income (AMI) pool, the Expression Set needs to calculate the AMI and then evaluate the percentage against a predefined Federal Income Limit table to determine the prioritization pool. To accomplish this, the BRE designer should include how many decision matrices?

• A.3; One to contain the percentages in each prioritization pool, a second to contain the household data, and the third to contain the Federal Income limits to evaluate.
• B.1; Only to contain the prioritization pools.
• C.1; Only one to contain the prioritization pools with the Federal Income Limits.
• D.2; One to contain the percentages in each prioritization pool and the second to contain the Federal Income limits to evaluate.

A Public Sector Organization (PSO) is implementing Public Sector Solutions. As part of this implementation, the PSO is deploying a new site to provide constituents with information about the services they provide.
Constituents will be able to register and log in to this new site to access some features as well. The PSO needs to ensure that constituents are unable to see each other by default for all sites that they configure. What can the Technical Consultant configure to meet this requirement for the PSO?

• A.Set the Organization-Wide Default for the User object to "Public Read Only."
• B.Uncheck the "Site User Visibility" checkbox in the Sharing Settings page
• C.Disable User Sharing in the Site Administration settings page
• D.Remove access to the User object from the Permission Set assigned to the external users