Question 91
Bobahaven has implemented Public Sector Solutions to manage constituent applications for permits and licenses. However, they have noticed their call center is receiving a large number of phone calls asking similar questions about the new permit and license application processes. Bobahaven is looking for advice on providing up-to-date information about permit and license processes to constituents so their call center inbound call numbers can be reduced.
Which solution would allow constituents to find answers to the* questions before beginning the application process while reducing implementation and maintenance costs?
Which solution would allow constituents to find answers to the* questions before beginning the application process while reducing implementation and maintenance costs?
Question 92
A public sector agency recently implemented Public Sector Solutions for Licenses, Permits, and Inspections.
The agency now wants to enable analytics to gather key metrics on the number of licenses issued, the number of permits revoked, and the number of inspections made per month. The agency has enabled analytics by turning on the "Enable CRM Analytics" setting. The agency wants to set up administrator users who will create and manage the Analytics for Licenses, Permits, and Inspections app.
What two permission sets are required to set up the administrator users for analytics?
The agency now wants to enable analytics to gather key metrics on the number of licenses issued, the number of permits revoked, and the number of inspections made per month. The agency has enabled analytics by turning on the "Enable CRM Analytics" setting. The agency wants to set up administrator users who will create and manage the Analytics for Licenses, Permits, and Inspections app.
What two permission sets are required to set up the administrator users for analytics?
Question 93
The City of Bobahaven is setting up Employee Experience Management and needs to ensure that sensitive HR data is protected.
What configuration should the Technical Consultant perform to assist with meeting this requirement?
What configuration should the Technical Consultant perform to assist with meeting this requirement?
Question 94
What is right order of the grantmaking lifecycle?
Question 95
A public sector agency has implemented Public Sector Solutions for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requires checking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/ address (this data resides in a custom object).
What feature of Public Sector Solutions can be leveraged to meet this requirement?
What feature of Public Sector Solutions can be leveraged to meet this requirement?