Question 16

What is the main purpose of the service analyzer?
  • Question 17

    Which scenario would benefit most by implementing ITSI?
  • Question 18

    In maintenance mode, which features of KPIs still function?
  • Question 19

    There are two departments using ITSI. Finance and Sales. Analysts in each department should not be allowed to see each other's services. What are the role configuration steps required to accomplish this?