Online Access Free Salesforce-AI-Associate Practice Test

How does AI assist in lead qualification?

• A.Automatically interacts with prospects
• B.Scores leads based on customer data
• C.Creates personalized SMS campaigns

What is a key benefit of effective interaction between humans and AI systems?

• A.Reduces the need for human involvement
• B.Alerts humans to the presence of biased data
• C.Leads to more informed and balanced decision making

How does an organization benefit from using AI to personalize the shopping experience of online customers?

• A.Customers are more likely to visit competitor sites that personalize their experience.
• B.Customers are more likely to be satisfied with their shopping experience.
• C.Customers are more likely to share personal information with a site that personalizes their experience.

A Salesforce administrator creates a new field to capture an order's destination country.
Which field type should they use to ensure data quality?

• A.Number
• B.Text
• C.Picklist

Cloud kicks wants to decrease the workload for its customer care agents by implementing a chatbot on its website that partially deflects incoming cases by answering frequency asked questions Which field of AI is most suitable for this scenario?

• A.Natural language processing
• B.Predictive analytics
• C.Computer vision