Question 6
When a sales rep needs to give an additional discount for an opportunity, a manager needs to review and authorize the discount request.
What should be used to lock the record before a decision is made?
What should be used to lock the record before a decision is made?
Question 7
A Salesforce standard profile end user is looking for specific information on an Opportunity record page. They are overwhelmed by the required scrolling to see the page.
What should the user do to simplify the page to see only what they want?
What should the user do to simplify the page to see only what they want?
Question 8
Salesforce is built on objects like Account, Contact, and Opportunity.
What is a representation of an object?
What is a representation of an object?
Question 9
A Salesforce associate has been asked to identify all contacts that have had interactions with their company in the last year.
What should the associate do to identify these contacts?
What should the associate do to identify these contacts?
Question 10
A manager can see all of the records owned by their team, but not records owned by other teams.
How is access to the records being controlled?
How is access to the records being controlled?
