Question 16

When a sales rep needs to give an additional discount for an opportunity, a manager needs to review and authorize the discount request.
What should be used to lock the record before a decision is made?
  • Question 17

    To which Team should a Salesforce associate be added to gain access to an Account and its related opportunities?
  • Question 18

    Get Cloudy Consulting (GCC) provides consulting services to small and medium-sized business in the financial services space. GCC wants a solution for customer service where complaints can be logged through a web from and email.
    Which Salesforce solution should GCC use?
  • Question 19

    A Salesforce associate is creating a report that needs to show changes uin a value over a series of point in time.
    Which type of chart should the associate add to this report to help visualize these changes?
  • Question 20

    What should the account owner at Get Cloudy Consulting use to learn the sum of the amount for each opportunity?
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