Question 66

The IT manager at universal Containers is doing an audit of the systems security.
Mow should the administrator provide a summary of the org's security health?
  • Question 67

    Cloud Kicks has a Customer success agent going on leave and needs to change ownership on multiple cases.
    Which two users are able to fulfill this request?
    Choose 2 answers
  • Question 68

    A new Sales Rep at Ursa Major has a qualified lead that is ready for conversation.
    When using the Lead Conversion process, which two records can be Created?
    Choose 2 answers
  • Question 69

    Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and wants to share all cross-sell opportunities with a team of subject matter experts in their organisation. The company has different roles, and the organisation wide default opportunity is set to private.
    How should the administrator accomplish this?
  • Question 70

    Northern Trail Outfitters wants emails received from customers to generate cases automatically.
    How should the administrator ensure that the emails are sent to the correct queue?