Question 1
Northern Trail Outfitters has asked an administrator to ensure that when a contact with a title of CEO is created, the contact's account record gets updated with the CEO's name.
Which feature should an administrator use to implement this request?
Which feature should an administrator use to implement this request?
Question 2
An administrator has reviewed an upcoming critical update.
How should the administrator proceed with activation of the critical update?
How should the administrator proceed with activation of the critical update?
Question 3
The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer's issue.
What should the administrator suggest to meet these requirement?
What should the administrator suggest to meet these requirement?
Question 4
Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.
How should the administrator complete this requirement?
How should the administrator complete this requirement?
Question 5
Sales reps at Cloud Kicks want to be notified when they have a high likelihood of winning an opportunity over $1,000,000.
Which feature meets this requirement?
Which feature meets this requirement?
