Question 156

The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days.
What should an administrator do to accomplish this request?
  • Question 157

    The administrator at Ursa Major Solar need to make sure the unassigned cases from VP customers get transferred to the appropriate service representative within 5 hours. VIP Customers have access to support 24 hours a day.
    How should this be configured?
  • Question 158

    A user at Universal Containers left the company. The administrator needs to create new user for their replacement, but they have assigned all available users licenses.
    What should the administrator do to free up users licenses for the new users?
  • Question 159

    Cloud Kicks has a Customer success agent going on leave and needs to change ownership on multiple cases.
    Which two users are able to fulfill this request?
    Choose 2 answers
  • Question 160

    Cloud Kicks (CK) has new administrator who is asked to put together a memo detailing salesforce uses to budget for upcoming license purchases.
    Where Should the administrator go to find out what type of licenses CK Has purchased and how many are available.