Online Access Free Salesforce-Sales-Representative Practice Test

A sales representative wants to avoid getting a price objection during a meeting near the end of thesales cycle.
Which strategy helps minimize price challenges?

• A.Building in value-based conversation from the beginning.
• B.Showing a competitor pricing matrix during the meeting.
• C.Presenting a discount at the beginning of the conversation.

A sales representative qualifies a prospect before moving to the next stage of the sales process.
What key factors should a sales rep consider when assessing the probability of winning the business?

• A.Approved budget, authority, business need, and timing
• B.Socialmedia presence, website design, and customer reviews
• C.Location, number of employees, and market segment

A sales representative is having a difficult time identifying the root cause of their customer's issue. Thesales rep knows they need to first acknowledge the customer's experience and perspective.
What is the recommended action the sales rep should take next?

• A.Provide a product demo.
• B.Make recommendations.
• C.Show empathy.

An experienced sales representative has several new leads and wants to understand their pain points and decide ifthe company can meet their needs.
At which stage should the sales rep complete a qualification call with the new leads?

• A.Prospecting
• B.Research
• C.Relationship building

How can a sales representative best identify a customer's challenges and initiatives?

• A.Present an overview of new products their company has brought to market.
• B.Elicit detailed responses by asking open-ended questions during meetings.
• C.Ask "yes" or "no" questions to make the discussion efficient.