Question 121
Your organization's Head of Customer Service wants to better support internal collaboration between service agents working through high-priority customer tickets.
As a Workspace Admin, what recommendation should you provide to help service agents collaborate more efficiently in Slack and reduce meetings?
As a Workspace Admin, what recommendation should you provide to help service agents collaborate more efficiently in Slack and reduce meetings?
Question 122
You're an admin in your organization's external workspace, which is used primarily for Slack Connect conversations. Recently, you received several complaints about inappropriate messages posted by a user at another organization. The user has posting permission only, and their messages are in clear violation of your Codes of Conduct.
Which step should you take to eliminate inappropriate messages from this user moving forward?
Which step should you take to eliminate inappropriate messages from this user moving forward?
Question 123
You're an Org Owner trying to determine which organizations your company works with in Slack Connect channels. What is the best way to gather this information?
Question 124
Your organization is choosing an identity provider (IdP) and preparing to launch Slack Enterprise Grid.
You want users to start working in Slack as soon as possible.
What is the best way to create new users so they can start working on your Enterprise Grid?
You want users to start working in Slack as soon as possible.
What is the best way to create new users so they can start working on your Enterprise Grid?
Question 125
Brian, an Org Owner on Enterprise Grid, needs to ensure that all Slack data is archived and stored outside of Slack.
What does Brian need to do?
What does Brian need to do?