Free Access Salesforce.Sharing-and-Visibility-Designer.v2022-07-17.q181 Practice Test (Page 37)

Question 176

Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries and has established a very complex role hierarchy to control data visibility. In the new fiscal year UC is planning to reorganize the roles and reassign accounts owners.
Which three features could an architect recommend to avoid problems on this operation? Choose 3 answers

A.Partition data using Divisions

B.Parallel Sharing Rule recalculation

C.Skinny table

D.Granular Locking

E.Deferred Sharing Recalculation

Question 177

Universal Containers (UC) service reps are assigned to a profile which has "View All" in Case object (Private OWD). To make sure service reps have access to all relevant information to attend to customer requests, which two details should a salesforce Architects consider?
Choose 2 answers:

A.Service reps will be able to access all UC contact records if they are controlled by parent.

B.Service reps will not be able to access all UC contact records if they are controlled by parent.

C.Service reps will be able to access all the UC Account records due to Implicit Sharing.

D.Service reps will not be able to access all the UC Accounts records because Account OWD is private.

Question 178

Universal Containers has successfully implemented a large Service Cloud rollout for their national call centre
3 months ago. One of their largest customer accounts, United Automotive, has over 15,000 open cases.
Agents are now having trouble opening new cases for United Automotive. When they try to create a case, the following Error messages appear for them.
UNABLE_TO_LOCK_ROW
They notice that this only occurs for the United Automotive account. If they tray so save the case again it will usually work, but the problem seems to be happening more and more often.
What option should the Architect recommend?

A.Review the Account structure to split the United Automotive account into multiple branch accounts.

B.Review the Customer Service Profile to ensure that they have Read/Write access to the appropriate Case and Account Fields.

C.Review all Account sharing rules to ensure that the Customer Service team has Read/Write access to the United Automotive Account.

D.Review all Case Sharing Rules and consolidate where appropriate to reduce the total number of sharing rules.

Question 179

Universal Containers uses the Case object to track service tickets. They have implemented Case teams to allow multiple support representatives to manage the Cases. Which two "Filter by owner" options would the user see while creating a list view on the Case object?
Choose 2 answers

A.Public Groups

B.Queue

C.My Case Teams

D.Roles

Question 180

DreamHouse Realty has the following requirement:
- A specific set of Account Management users should only see Accounts once the Account becomes a customer.
- The Type field on the Account identifies whether the Account is a Customer, Partner, Prospect, or Other.
Which two methods could the Architect use? (Choose two.)

A.Create a Criteria-based Sharing rule that shares the Account to the Account Management Group when the Type is Customer.

B.Create an Account Sharing Rule that shares all Account owned by Sales to be shared with Account Management roles and Subordinates.

C.Create a Public List view, where Account of Type Customer are included and share the List view with the Account Management public group.

D.Put a business process in place that calls for the Account Manager to be added to the Account Team once the Account becomes a customer.

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