Online Access Free Slack-Certified-Admin Practice Test

You are a Workspace Owner and the product manager for a snowboard manufacturing company based in Vancouver, Canada.
As product manager for the company's RebelX line, you are responsible for all aspects of production, including managing your supplier relationships. You have a connected channel called #supplier-bindings with one of your suppliers based in Osaka, Japan, and you use this channel to plan shipments of bindings and manage all interactions with this supplier.
Unfortunately, one of the supplier's deliveries has not arrived, and if you don't receive it by next week, your inventory and sales will be negatively affected.
Because of the timezone difference, you need to notify all channel members about the delay so they are aware as soon as possible or tomorrow morning at the start of the business day.
What should you do?

• A.Send an @everyone in a message to your workspace-wide #general channel.
• B.Send a message that includes an @channel and @here to #supplier-bindings.
• C.Direct message your key contact who belongs to the connected channel, so they are directly informed.
• D.Send a message that includes an @channel and @everyone to #supplier-bindings.

At which point in the process should you claim your relevant domains for your Enterprise Grid organization?

• A.Never. Slack will automatically claim the domains for you when you purchase Enterprise Grid.
• B.Before purchasing Enterprise Grid. It is important to claim domains while still on the free plan.
• C.Any time. Workspaces created prior to domain claiming will be shut down automatically.
• D.As soon as possible. This feature is not retroactive, so workspaces created prior to claiming the domain will continue to exist as standalone workspaces.

In Large Inc's Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.
Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?

• A.Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.
• B.Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team's fears about privacy.
• C.Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with question:s and requests for help.
• D.Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.

Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.
What information should the Workspace Admin provide to help Mayim?

• A.The percentage of messages sent via direct message in the HR workspace to the organization's overall percent of direct messages
• B.The statistic that HR is typically a more confidential function than other teams and should expect to have more information in direct message
• C.The number of messages posted in the #help-hr triage channel over the past 30 days
• D.Instructions on how to conduct a poll in channel asking members if they've been using channels or direct messages, using emoji for responses

The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.
As an Admin, what should you do to set them up for success? (Choose all that apply.)

• A.Allow everyone on the Customer Support team to approve and install the apps they need.
• B.Approve and install apps to integrate their support tools with Slack.
• C.Streamline an incident management workflow.
• D.Organize and name channels in a way that makes information, procedures, and policies easier for people to find.