Which feature can be used to automatize repetitive actions in environments like the service cloud console?

Which of the three levels in which Human Centered Design can be applied is described here: Focused on constructing consistent user experiences across all of the different platforms users have interactions with a company.

True or False? If a user has access to a folder, he/she will be able to view its dashboards.

Each developer tracks any changes made in their customization for the release. The tracking tool can be anything from a spreadsheet to a work tracking system.

Which of the following is not a standard type of package?