Online Access Free TVB-101 Practice Test

A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how many individual have called in to the support center.
Which relationship on Case should the associate use?

• A.Owner
• B.Contact
• C.Account

Which relationship type exists between Accounts and Contacts?

• A.Lookup
• B.Master-detail
• C.Self

A Salesforce associate is asked to share records about a carpool program with users.
Which type of group should the associate create?

• A.Private Group(s)
• B.A Queue
• C.Public Group(s)

Get Cloudy Consulting (GCC) wants to customize its Sales application's Home tab with additional components.
Outside of the org, where should GCC' Salesforce associate go to collaborate with others on solutions that might resonate with GCC users?

• A.Explore documents In Help and Training.
• B.Search for modules in Trailhead.
• C.Ask a question In a Trailblazer Community Group.

Refer to the screenshot that shows the Home page.

A Salesforce associate wants to reorder items in their instance so the Reports tab appears immediately after Home.
What should the associate do to customize the items on the navigation bar?

• A.Select the personalization button (pencil icon), then click and drag the item name up or down to adjust its location.
• B.Use the downward arrow next to each item name, then select Move to move the item left or right.
• C.Click the Setup gear icon at the top right of the page, then select User Interface and then Tabs.