Northern Trail Outfitters has a web form for cases.
If the case assignment rules inactive, who will be assigned ownership when the case is created?

The administrator at Cloud Kicks updated the custom object Event to include a lookup field to the primary contact for the event. When running an event report, they want to reference fields from the associated contact record.
What should the administrator do to pull contact fields into the custom report?

The sales manager at Cloud Kicks wants to set up a business process where opportunity discounts over 30% need to be approved by the VP of sales. Any discounts above 10% need to be approved by the user's manager. The administrator has been tasked with creating an approval process.
Which are two considerations the administrator needs to review before setting up this approval process?
Choose 2 answers

Which two actions can be completed with a workflow field update.
Which two actions can UMS complete with this feature?
Choose 2 answers

The safes director at Cloud Kicks wants to be able to predict upcoming revenue In the next several fiscal quarters so they can set goals and benchmark how reps are performing.
Which two features should the administrator configure?
Choose 2 answers