Question 1
Users from a small group within a Sales team have complained about an object that is often used only by team that has not been added to their Lightning app. Due to the small volume of users, the administrator is not considering creating a new app for them.
Which two Salesforce feature should be suggested to improve the end-user experience?
Choose 2 answers
Which two Salesforce feature should be suggested to improve the end-user experience?
Choose 2 answers
Question 2
Cloud Kicks marketing development representatives need to process incoming leads. Understanding the typical lead to opportunity is essential to the design.
Which three new records would typically be created when they convert a lead?
Choose 3 answers
Which three new records would typically be created when they convert a lead?
Choose 3 answers
Question 3
What are Salesforce core design principles when making design decisions?
Question 4
A UX designer wants to quickly mock up salesforce user interface experiences using a collection of prebuilt components. The designers needed salesforce lighting design systems(SLDS) resources for their designs and prototypes such as base components tokens and designs patterns Which tool or installation should best support their needs?
Question 5
Universal Containers' organization wide-defaults model is private for the Account object. A sales repeats to opportunity records.
Which level of access will the sales rep have to the related account record?
Which level of access will the sales rep have to the related account record?
The correct answers are A and C.
Explanation
A. Favorite the often-used object → ✔ Correct. Favoriting is a quick, personal way to access frequently used objects without admin changes.
B. Add the object’s related list to the Home page → Not scalable, and the Home page isn’t intended to replicate entire object navigation. This is a workaround, not a best practice.
C. Personalize the navigation bar → ✔ Correct. Users can add, remove, and reorder tabs in the nav bar for easier access to objects that matter most to them.
D. Create a custom component on a Dashboard → Dashboards are for analytics/metrics, not for navigation to objects.
🔗 References & Resources:
Salesforce Help: Customize Navigation in Lightning Apps
Salesforce UX Principle: Efficiency → Empower users to self-serve personalization.