Online Access Free VERISME Practice Test

What is the name of the professional that should have both breadth and depth of knowledge?

• A.T-shaped professional
• B.A-shaped professional
• C.Service management expert
• D.I-shaped professional

What differentiates VeriSM from other IT service management approaches?

• A.VeriSM focuses on the corporate IT aspects in the organization.
• B.VeriSM takes all organizational capabilities into account.
• C.VeriSM differentiates IT from other service management practices.
• D.VeriSM is a logical evolution to older IT service management practices.

An organization is growing rapidly and therefore wants to reconsider all their processes. They find that testing is too risky. They want to minimize costs of fixing errors resulting from late discovery of integration and test errors. Which management practice would best address this issue?

• A.Agile
• B.Lean
• C.SIAM
• D.CX/UX

Emotional intelligence defines two main competencies: personal and social.
Which two skills belong to the social competence?

• A.Joining social groups and actively communicating with them
• B.Social awareness and relationship management
• C.Social content management and using social techniques
• D.Knowing social media and what people or situations can influence us

What is the key activity of a leader's role?

• A.Minimize risk
• B.Set up priorities
• C.Focus on results
• D.Motivate colleagues