Free Access Oracle.1z0-1037-22.v2022-11-28.q23 Practice Test (Page 3)

Question 6

In Knowledge Advanced, which three components does the Intelligent Search component, Ontology, contain? (Choose three.)

A.Rules engine

B.Search Log

C.Dictionary

D.Language information

E.Translations

Question 7

Contact X is assigned to a Platinum SLA, which allows the contact to create a total of 250 incidents in a month.
Your client wants to reduce the number of incidents to 100.
Which action should you perform?

A.Delete the Platinum SLA and save the record, create a new SLA with a different name, and assign a total incident count of 100.

B.Activate the default SLA which has a default incident count of 100 by deleting the Platinum SLA.

C.In the Platinum SLA modify the total incident count to 100 and save it.

D.Rename the Platinum SLA, change the total incident value to 100, and save it.

Question 8

What should you do to ensure two published answers are always returned for a specific search word?

A.Create multiple Priority words that share the same name.

B.List the search word under both Answers Keywords and Stop words.

C.List the search word under Stop words.

D.List the search word under Answers Keywords.

E.Create multiple search words associated within a single priority word group.

Question 9

Which two statements are true about exporting report data? (Choose two.)

A.It can be exported as a Word doc.

B.It can be exported only as an .xlsx Excel file.

C.It can be exported in XML format.

D.It can be exported in PDF format.

E.It can be exported to a character-delimited file.

F.It can be exported using only absolute HTML layouts.

Question 10

Which action cannot be performed on a dashboard?

A.add a web browser to a dashboard

B.open a report for editing from a dashboard

C.send queued dashboards to comma-separated values (CSV) file

D.queue a dashboard manually

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