An executive has contacted you through the help-desk chat support about an issue with a mobile device.
Assist the executive to help resolve the issue.
INSTRUCTIONS
Select the MOST appropriate statement for each response.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Let's take a look at your phone settings.


Please change the port number on your mail settings to 993.
Which of the following should be done NEXT?

A network administrator has given a technician documentation detailing the switchports the technician will
need to patch in for a network upgrade. Which of the following documents did the network administrator
MOST likely give to the technician?

Following an incident, an administrator is gathering forensic evidence from a server for a human resources investigation. Which of the following best practices is MOST important to document throughout the process to maintain integrity of the findings?

A technician is working on a user's workstation and notices a lot of unknown processes running in the background. The user informs the technician that an application was recently downloaded from the Internet.
Which of the following types of infection does the user MOST likely have?

A customer is pressuring a project manager to get things done on time. Which of the following has the project manager failed to do in this case?