A technician needs to edit a protected .dll file but cannot find the file in the System32 directory. Which of
the following Control Panel utilities should the technician use?

Joe, a mobile device user, reached his monthly quota of data about halfway through the current billing cycle.
Joe contacts a technician to identify potential issues with the mobile device, as his usage patterns have not changed over the past month. Which of the following is MOST likely causing this issue?

Which of the following devices provides protection against brownouts?

A user needs assistance setting up auto-sync on a Windows 8 phone. Which of the following tools is MOST appropriate for this scenario?

A technician is in the process of upgrading Windows 8 to Windows 10. The technician needs to make sure all of the applications, user profiles, documents, and PST files are preserved. Which of the following methods would the technician MOST likely perform on the computer?