Question 16

A technician responds to a call from a user who claims to have a virus on a workstation. The technician observes the following notification from the system tray:
There are 1033 infected files on this computer. Click here to disinfect.
The link is blocked by the corporate content filter and displays a message stating the site contains known malware.
Which of the following should the technician complete to secure the computer with MINIMAL impact to the user?
  • Question 17

    Ann, an end user, is utilizing a styles on her table. The recognition point is off when she uses the stylus, but it registers In the correct spool when she her finger. Which of the following would be the BEST resolution to issue?
  • Question 18

    Which of the following is the memory limitation of a 32-bit OS?
  • Question 19

    Which of the following wireless encryption standards uses 802.1X In its process to secure a wireless network?
  • Question 20

    A user calls a technician to report loud beeps that are coming from the server room following a recent rainstorm and power outage. The technician verifies all the servers are online and working properly, and the backup power unit is functioning properly and without errors. Which of the following Is MOST likely the Issue?