Question 11

An administrator wants different real-time reporting displays which support the daily work of supervisors.
Which two displays are available with AACC? (Choose two.)
  • Question 12

    A finance director wants a solution that both answers Inbound calls during peak call times to avoid poor customer experience, and minimizes costs for additional agents.
    Which solution meets these customer requirements?
  • Question 13

    The CEO of a service company wants context rich information that Is Important for better customer experience.
    Which development platform allows customers to add new capabilities to their solution?
  • Question 14

    A support manager experienced that each Voice Contact runs through an application designed with the Which service controls the pathway through the application?
  • Question 15

    A Contact Center manager wants a first contact resolution with Avaya Agent Desktop Based on Avaya Breeze®, which solution would Avaya offer with AACC?