Question 11
An administrator wants different real-time reporting displays which support the daily work of supervisors.
Which two displays are available with AACC? (Choose two.)
Which two displays are available with AACC? (Choose two.)
Question 12
A finance director wants a solution that both answers Inbound calls during peak call times to avoid poor customer experience, and minimizes costs for additional agents.
Which solution meets these customer requirements?
Which solution meets these customer requirements?
Question 13
The CEO of a service company wants context rich information that Is Important for better customer experience.
Which development platform allows customers to add new capabilities to their solution?
Which development platform allows customers to add new capabilities to their solution?
Question 14
A support manager experienced that each Voice Contact runs through an application designed with the Which service controls the pathway through the application?
Question 15
A Contact Center manager wants a first contact resolution with Avaya Agent Desktop Based on Avaya Breeze®, which solution would Avaya offer with AACC?