Question 11

Avaya OneCloud - Private Delivery provides a single-tenant dedicated software instance designed for large enterprise customers requiring higher feature sets, more control, customization, and higher security options.
Which Private Delivery option uses pre-defined data centers with an automated reference architecture to deliver a standard set of UC and CC solutions?
  • Question 12

    Avaya enabled the automated installation of the Avaya OneCloud™ ReadyNow software. With each ReadyNow Solution, Avaya is delivering a pre-built golden image which includes the Avaya Virtual Machine applications or services.
    Additionally, which program Is leveraged to automate the implementation of network, firewalls, and security container?
  • Question 13

    An existing customer is interested in an Avaya Aura® suite that is comprised of the following applications:
    * Desktop applications
    * Call Routing Server
    * Multimedia services
    * Management applications
    Based on these requirements, which solution would you recommend to the customer?
  • Question 14

    A customer has provided you with the following solution requirements:
    * A 360-degree view of the customer journey across touch points and agent interactions
    * Leverage the thin client Interface to reduce costs versus downloading and managing thick clients
    * No modifications to the Call Center Elite infrastructure
    * Enrich and personalize the customer experience by delivering relevant customer information from multiple sources To enhance their call center solution, which application solution would you recommend to the customer?
  • Question 15

    Call Center Elite has the same deployment flexibility as Avaya Aura® Communication Manager (CM). Which two are deployment options for Call Center Elite? (Choose two.)