Question 21

Avaya Intelligent Xperiences provides different Avaya OneCloud deliveries.
Which software delivery is multi-tenant and designed for customers that require more standard feature functionality in their UC and CC solutions?
  • Question 22

    A customer requires a backup AEP system maintained in a different geographical location, where a manual process will move the licenses from the primary to the backup site.
    Which disaster recovery solution would you recommend to this customer using Enterprise Wide Licensing?
  • Question 23

    Avaya OneCloud IX,H Contact Center is a true, multi-tenant, complete Contact Center solution that provides a simplified cloud experience for operations and agents. A customer needs skill-based call center routing as part of their solution.
    Which two IX™ Contact Center bundles offer this feature? (Choose two.)
  • Question 24

    Avaya Survey Assist is a multi-purpose application that allows you to easily create automated voice and SMS surveys. It supports full integration into the Avaya Experience Portal (AEP) and Proactive Outreach Manager (POM) for voice and SMS transactions.
    Which two are current deployment options for Avaya Survey Assist? (Choose two.)
  • Question 25

    Contact centers use remote agents to expand the available talent pool, to find agents in affordable places, and to outsource work.
    To support a customer's requirement for Remote Agents/Workers, your design scope will include which licensing requirement for Remote Agents/Workers?