Question 1

Refer to the Scenario: Bittersweet Coffee Company (BCC).

When responding to an RFP, it is common to propose an initial solution that meets only the minimum requirements of the RFP, and later to propose additional or enhanced products/services that you believe will best meet the customer's needs.
Assuming that you are providing the initial basic response to the BCC RFP, which product might not be needed, but could be Included in a subsequent response to provide additional functionality?
  • Question 2

    To support cradle-to-grave reports for any call, what is the minimum IP Office configuration?
  • Question 3

    Refer to the Scenario: IT-FAC.

    You are proposing that the customer migrate to SIP trunks and install an Session Border Controller for Enterprise (SBCE). Another Sales Engineer asks you why terminating SIP trunks directly on the IP Office and using the built-in firewall is not a best practice.
    What is the reason for using the SBCE to terminate SIP trunks?
  • Question 4

    Your customer has standardized on Chrome as their browser, and they want to use WebRTC to access their IP Office'".
    Which two soft clients would you recommend? (Choose two.)
  • Question 5

    Refer to the Scenario: H&H Ticket.

    H&H Ticket has a single administrator for all their locations. They heard about the User self-administration portal and want to know more about It to determine If this might reduce the number of administration requests they receive.
    In addition to the voicemail and profile management, which two additional Items would you tell the customer that users can program themselves? (Choose two.)