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  4. Cisco.500-442.v2023-01-07.q20 Practice Test

Question 1

Which server holds the .wav files on a UCCE environment?

    • Question 2

    What are two types of reports Cisco Unified Intelligence Center will provide? (Choose two.)

    • Question 3

    Which two actions are Supervisors able to perform that Agents are unable to perform? (Choose two.)

    • Question 4

    How many teams can an Agent be a part of?

    • Question 5

    Which two components must be configured for CCE to begin routing the contact and start processing the call?
    (Choose two.)
    • Other Version
    325Cisco.500-442.v2024-02-13.q24
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