Free Access Cisco.700-805.v2025-08-04.q74 Practice Test (Page 9)

What are the 3 Cs of Cisco's CX Installed Base (CX-IB) Methodology?

A.Communicate, Co-terminate end dates. Consolidate contracts

B.Connect, Communicate, Consolidate

C.Cover the uncovered, Co-terminate end dates. Consolidate contracts

D.Check start dates, Co-terminate start dates. Consolidate services

Which action should a Renewals Manager take first?

A.Assign an RS to priority accounts

B.Meet the customer and perform a renewals diagnosis

C.Download contract data and develop a renewals strategy

D.Meet and confirm the AM, CSS, CSM and their resources

Which architecture addresses customer needs for voice, video, and data?

A.Collaboration

B.Data Center

C.Security

D.Enterprise networking

Which two customer values are included in an Enterprise Agreement? (Choose two.)

A.priority services

B.on-demand deployment

C.Lifetime warranty

D.true forward

E.dedicated on-site support 24/7

How does the Customer Lifecycle approach drive customer success?

A.by creating a clear silo between sales and customer success

B.by facilitating the customer journey to drive value and achieve business outcomes

C.by solely relying on digital automation for all customers

D.by only providing touchpoints to the customer at the start and end of their journey

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