Question 21

A customer calls Avaya Support stating their Session Manager (SM) is down. After doing some troubleshooting the technician sees SM is in the Deny New Service state, and in Restricted license mode.
What does this license modeindicate?
  • Question 22

    You notice that the Entity_Link between your Session Manager and Communication Manager is down.
    From Communication Manager, which two command are used to verify the health of this SIP link?
    (Choose two.)
  • Question 23

    What is the function of a Virtual Network Region?
  • Question 24

    Which additional area may require trouble-shooting for a remote worker connected to a public network, over an office worker connected to the corporate private network?
  • Question 25

    Several remote workers have noticed that their feature buttons are not working. After running traceSM, the administrator did not see any PPM Responses coming from the Avaya Aura Session Manager (SM).
    How would your remote workers normally download their PPM data?