Question 31

You are configuring Copilot capabilities in Dynamics 365 Sales for a company.
After enabling Copilot, sellers report that the summary insight banner on Opportunities, Leads, and Accounts is missing key business context and history.
You need to ensure that the missing information is displayed.
Which action should you perform?
  • Question 32

    Hotspot Question
    You are customizing a workspace in the sales accelerator.
    The workspace must display the industry of a company.
    You need to configure the work item appearance for a company.
    Which two settings should you modify? To answer, select the appropriate UI element in the answer area.
    NOTE: Each correct selection is worth one point.

    Question 33

    A company is using Dynamics 365 Sales and Microsoft 365.
    The company has the following requirements for sales representatives:
    Must store opportunity files in a central location.
    Must collaborate using chat conversations associated with sales records.
    You need to configure the required integrations.
    Which two integrations should you configure? Each correct answer presents part of the solution. Choose two.
    NOTE: Each correct selection is worth one point.
  • Question 34

    A seller notices that an opportunity score increased significantly after several customer meetings and email exchanges. Which AI capability most likely influenced the updated prediction?
  • Question 35

    Hotspot Question
    A sales manager needs to set up goals in Dynamics 365 Sales for salespeople.
    The measurement of goals must be based on the total deal amount upon closing an opportunity.
    The fiscal year for the goals must be based on the calendar year.
    You need to create the rollup query for the goal metrics.
    Which options should you select? To answer, select the appropriate options in the answer area.
    NOTE: Each correct selection is worth one point.