Question 61
A new custom object called Manufacturers has been created for Universal Containers.
Where should a System Administrator adjust how the object appears when it is found in the global search?
Where should a System Administrator adjust how the object appears when it is found in the global search?
Question 62
Universal containers set the organization-wide defaults for cases to private. When a case is escalated, case ownership changes to Tier 2 support agent. (Included) How can a system administrator give the sales operation team read/write access to all escalated cases?
Question 63
High -priority accounts at Universal Containers have an assigned District Manager, Sales Representative, Inside Sales Representative, and Customer Service Representative.
Management wants to prevent these accounts from being contacted accidentally multiple times on the same day, and they want to report on the various customer Interactions.
How should the Administrator meet these requirements?
Management wants to prevent these accounts from being contacted accidentally multiple times on the same day, and they want to report on the various customer Interactions.
How should the Administrator meet these requirements?
Question 64
Which two groups of objects can be created when converting a lead? Choose 2 answers
Question 65
Marketing wants to brand the Salesforce Mobile app to match Universal Containers approved company colors and graphics. Which set of Salesforce Mobile app branding options is available to the Administrator?