Question 51

What two valid assignee options should an administrator use to configure case assignment rules? Choose 2 answers
  • Question 52

    What are two good use cases for a Salesforce approval process?
    Choose 2 answers
  • Question 53

    What must an administrator do when creating a record type?
  • Question 54

    Universal Containers wants support agents skilled in a particular product line to own cases directly after customers log them from an automated channel.
    Which feature meets this requirement?
  • Question 55

    Universal Containers has a private sharing model on Opportunities. The System Administrator has been asked to create a new custom object that will track customer payment information and will link to the Opportunity. Only those users with access to the Opportunity should be able to see the records on the new object.
    What should the Administrator do to accomplish this task?