Universal Containers wants support agents skilled in a particular product line to own cases directly after customers log them from an automated channel.
Which feature meets this requirement?

Which is a feature of Chatter? (3 answers)

Ursa Major Solar is a Canadian company that has the following set up in Salesforce:
* They have activated Web-to-Case on their corporate website.
* Auto-Response is configured so that customers are thanked for logging the case and activated Assignment Rules based on the province (CANADA) in which the customer resides.
* Case ownership is therefore determined and routed to the corresponding queue - North, South, East, or West.
Customer Cases that do NOT meet the existing criteria need to be assigned to Queue - World. Which solution will satisfy this requirement?

Custom Fiscal Year works on a define once and use everywhere Rule Select

Which of the following is not part of the Profile?