Question 11
A sales rep has left the company and an administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the teams as is.
Which tool should an administrator use to accomplish this?
Which tool should an administrator use to accomplish this?
Question 12
The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.
What should the administrator configure to allow the team to use the split list view?
What should the administrator configure to allow the team to use the split list view?
Question 13
The administrator at Northern Trail Outfitters has been using a spreadsheet to track assigned licenses and permission sets.
What feature can be used to track this in Salesforce?
What feature can be used to track this in Salesforce?
Question 14
Which one is the following is a salesforce.com definition for an opportunity?
Question 15
Up to 25 custom lookup fields can be defined per object.
