Question 1

Northern Trail Outfitters has many users set up as system administrators to perform Salesforce Administration.
Which two functions would a delegated administrator be able to perform in order to help the existing Salesforce Administrator?
Choose 2 answers
  • Question 2

    The administrator at Universal Containers recently rolled out Email-to-Case functionality. Even though a new record type was created and specified in the Email-to-Case settings, all incoming cases are receiving a different record type.
    What is likely causing the record type discrepancy?
  • Question 3

    Cloud Kicks has created a new flow that deletes records.
    What should the administrator consider when testing the flow?
  • Question 4

    The administrator at Cloud Kicks recently replaced several case workflow rules with a single before save flow. Since this change, some cases are routing In unexpected ways.
    What could be the cause or the charges to routing?
  • Question 5

    An administrator at Cloud Kicks has been tasked by the compliance team to flag where sensitive information is stored in Salesforce.
    What feature should the administrator use to fulfill this requirement?