Free Access Salesforce.B2B-Solution-Architect.v2026-01-14.q111 Practice Test (Page 19)

Question 86

A Solution Architect is working with a complex enterprise architecture that supports multiple business processes. Many previous transformation projects have struggled because of the interdependencies between the Salesforce production environment and other systems, as well as a lack of documentation.
In which two ways can a Solution Architect gain a better understanding of the current state of the Salesforce production environment?
Choose 2 answers

A.Examine the details of the current configuration to see how it is set up.

B.Work with the system administrator to identify who has the most knowledge of the current configuration.

C.Speak to the business stakeholders to gather their suggestions for improvement.

D.Identify which system integrator did the previous implementation and ask them to document their work.

Question 87

Universal Containers (UC) recently went live with a multi-cloud implement at ton consisting of Experience Cloud, Service Cloud, and Marketing Cloud Account Engagement. The UC Marketing team wants to generate Marketing Cloud Account Engagement emails using the same dynamic content that users access in Experience Cloud. They want to trigger Marketing Cloud Account Engagement emails based on certain user actions while keeping the content dynamic and configurable via a user- friendly mechanism.
Which approach should a Solution Architect recommend m this case?

A.Consider finding AppExchange packages that support this functionality on Experience Cloud and Marketing Cloud Account Engagement.

B.Use Salesforce CMS on Experience Cloud and the new Marketing Cloud Account Engagement Lightning Email Experience.

C.Change the data model to support sending Marketing Cloud Account Engagement email via the Experience cloud site.

D.Build a custom application using Lightning Web Components to make the email content dynamic and configurable.

Question 88

Northern Trail Health has clients that have more than 10,000 employees. The company's Customer Service team handles requests from its client's employees directly and tracks various rebate programs per employee.
Private information should not be shared with the Sales team and they should only see contacts that are relevant to the sales process.
Assuming that Sales and Service teamsshare certain contacts, in which two ways should a Solution Architect ensure optimal performance?
Choose 2 answers

A.Use profiles and/or permission sets to give View All access to Customer Service on the Contact object.

B.Set the Contact object to PublicRead Only so that the sharing rules do not bog down performance for sharing.

C.Assign all contacts to Sales team members to ensure sharing is streamlined and hide private fields from them.

D.For each Account, assign Sales Contacts to the Sales team andall the rest to a Customer Service representative assigned to the Account.

E.Explanation:
For optimal performance and data access control, the Solution Architect should:
* A. Use profiles and/or permission sets to give View All access to Customer Service on the Contact object. This allows Customer Service to access the necessary contact information while maintaining the principle of least privilege.
* D. For each Account, assign Sales Contacts to the Sales team and all the rest to a Customer Service representative assigned to the Account. This approach ensures that each team has access to the relevant contacts while keepExternal Sharing Model to create external organization-wideing private information secure and maintaining system performance by minimizing complex sharing rules.
Salesforce's documentation on sharing and visibility best practices recommends such strategies to manage access to records efficiently and securely.
https://trailhead.salesforce.com/en/credentials/sharingandvisibilityarchitect QUESTIONNO: 39 A Solution Architect is working with a complex enterprise architecture that supports multiple business processes. Many previous transformation projects have struggled because of the interdependencies between the Salesforce production environment and other systems, as well as a lack of documentation.
In which two ways can a Solution Architect gain a better understanding of the current state of the Salesforce production environment?
Choose 2 answers
A: Speak to the business stakeholders to gather their suggestions for improvement.
B: Identify which system integrator did the previous implementation and ask them to document their work.
C: Examine the details of the current configuration to see how it is set up.
D: Work with the system administrator toidentify who has the most knowledge of the current configuration.

Question 89

Universal Containers (UC) has a multi-cloud implementation in place covering Service Cloud and Experience Cloud. As part of UC's support process, service agents often need to search across an external ERP that hosts the order information of its customers. They would like to see their ERP data in Salesforce but IT is weary of duplicating data across systems.
Which integration mechanism should achieve this with standard capabilities?

A.SOAP API

B.Salesforce Connect

C.Change Data Capture

D.Bulk Rest API

Question 90

Universal Containers (UC) has a global support model and would like to open up a text message channel to support maintenance supervisors in countries around the world. UC also wants to leverage messaging to market to its business partners, and be able to track open and click-through rates just like it does with email campaigns.
What should a Solution Architect recommend to UC?

A.Utilize Service Cloud Email to Text Message.

B.Utilize Service Cloud and LiveMessage.

C.Utilize Marketing Cloud and MobileConnect.

D.Embed third-party messenger tools.

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