Free Access ISACA.CGEIT.v2022-03-18.q328 Practice Test (Page 18)

Question 81

Senior management is reviewing the results of a recent security incident with significant business impact.
Which of the following findings should be of GREATEST concern?

A.Response decisions were made without consulting the appropriate authority.

B.Significant gaps are present in the incident documentation.

C.Response efforts had to be outsourced due to insufficient internal resources.

D.The incident was not logged in the ticketing system.

Question 82

In which of the following editions of COBIT was "Management Guidelines" added?

A.The third edition

B.The first edition

C.The fourth edition

D.The second edition

Question 83

Which of the following provides the BEST assurance on the effectiveness of IT service management processes?

A.Performance of incident response

B.Compliance with internal controls

C.Key risk indicators (KRIs)

D.Continuous monitoring

Question 84

An enterprise has made the strategic decision to begin a global expansion program which will require opening sales offices in countries across the world. Which of the following should be the FIRST consideration with regard to the IT service desk which will remain centralized?

A.Availability of adequate resources to provide support for new users

B.The effect of regional differences on service delivery

C.Identification of IT service desk functions that can be outsourced

D.Enforcement of a standardized policy across all regions

Question 85

Which of the following ISO standards defines the corporate governance of IT?

A.ISO 20000

B.ISO 38500

C.ISO 9000

D.ISO 27001

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