The first major goal of a company developing a new privacy program should be to schedule conversations with executives of affected departments. This is because a privacy program requires the support and involvement of senior management and key stakeholders from different business units, such as legal, IT, marketing, human resources, etc. By engaging with them early on, a privacy professional can understand their needs, expectations, challenges, and risks, and align the privacy program objectives and strategies with the organization's goals and culture. References: [How to Develop a Privacy Program], [Privacy Program Management]

The information technology (IT) group supporting and enhancing the privacy program and privacy policy by developing processes and controls best supports implementing controls to bring privacy policies into effect. Privacy policies are documents that define the organization's principles, commitments, and practices for collecting, using, disclosing, retaining, and protecting personal information. Privacy policies need to be translated into operational processes and controls that ensure compliance with the policy objectives and requirements. The IT group can support and enhance the privacy program and privacy policy by developing processes and controls such as: data classification, data inventory, data mapping, data minimization, consent management, access control, encryption, pseudonymization, anonymization, security safeguards, breach detection and response, data subject rights fulfillment, data retention and disposal, audit logging and monitoring, privacy by design and default, privacy impact assessments, privacy notices and statements, privacy training and awareness.
Reference:
CIPM Body of Knowledge (2021), Domain II: Privacy Program Framework, Section A: Privacy Program Framework Components Subsection 1: Privacy Policies CIPM Study Guide (2021), Chapter 4: Privacy Program Framework Components Section 4.1: Privacy Policies CIPM Textbook (2019), Chapter 4: Privacy Program Framework Components Section 4.1: Privacy Policies CIPM Practice Exam (2021), Question 148