Free Access ServiceNow.CIS-ITSM.v2022-05-22.q262 Practice Test (Page 27)

Question 126

In the baseline platform configuration for an Emergency Change, __________ is required before a Change can be scheduled.

A.Justification, Change Plan, Test Plan, and Execute Plan

B.Configuration Item identified

C.Peer Approval

D.CAB Approval

Question 127

Which two permissions need to be enabled to set up entitlement management, including milestones, entitlement processes, and entitlement templates? (Choose two.)

A.Customize Application

B.Manage Milestones

C.Customize Entitlements

D.Manage Entitlements

Question 128

What is the purpose of the table "Knowledge Use"? (Choose two.)

A.It tracks how many pages have links to a knowledge article.

B.It tracks how many times a knowledge article was viewed.

C.It tracks how many users marked a knowledge article as helpful.

D.It tracks how many questions and answers were submitted to a knowledge article.

E.It tracks knowledge articles that have been attached to incidents.

Question 129

Which of the following statements is true when an incident has several child incidents?

A.Updates to State, Comments, Work Notes, and Resolution Code are reflected in child incidents.

B.All updates to parent incident are reflected in child incidents.

C.No updates are synchronized between parent and child incidents.

D.All updates to child incidents are reflected in the parent incident.

Question 130

Which of the following represents how Knowledge Management Article publishing is managed?

A.Each Knowledge Base follows its own Publish and Retire workflow

B.Publish and Retire workflows are set in the Knowledge Management System Properties

C.Each Knowledge Article follows its own Publish and Retire workflow

D.Any article submitted is automatically published

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Question 126

Question 127

Question 128

Question 129

Question 130

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