Free Access ServiceNow.CIS-ITSM.v2022-05-22.q262 Practice Test (Page 30)

By which of the following CMDB aids ITSM processes. (Choose three.)

A.Identify the preferences of the requester user based on profile data.

B.Automatically repair affected configuration items.

C.Associating configuration items to incidents, problems or change records.

D.Identify the affected applications which helps in prioritization.

E.Identifying potential upstream or downstream impacts.

It is possible to create incidents automatically based on alerts from Event Management.

A.True

B.False

Which role is required to edit the Type field on a Change

A.change_manager

B.admin

C.itil

D.nobody

Which of the following tables extend the task table? (Choose four.)

A.Configuration Item [cmdb_ci]

B.Change Request [change_request]

C.Incident [incident]

D.Incident Task [incident_task]

E.Requested Item [sc_req_item]

In Change Management, what is the purpose of the Risk Assessment Survey?

A.Determine the Risk of the Change based on user responses to a Risk Assessment

B.Determine the Risk of the Change based on Risk Conditions

C.Survey CAB members to collectively assess Risk of each Change reviewed

D.Automatically survey the environment to analyze the continuity of services to assess Risk

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