Free Access ServiceNow.CIS-ITSM.v2022-05-22.q262 Practice Test (Page 50)

Question 241

Which plugin should be activated to enable Article Versioning in Knowledge Management?

A.Knowledge Management Advanced Features

B.Knowledge Management Versioning

C.Knowledge Management Advanced Installer

D.None of the listed answers

Question 242

Which of the following is NOT a way Service Catalog Requests may be submitted in a baseline ServiceNow instance?

A.From the Service

B.From an inbound email

C.From the Service Catalog

D.From an Incident record

Question 243

Which of the following is a potential benefit of implementing incident management?

A.Reduction in the number of duplicate configuration items

B.Reduction in the time services are unavailable

C.Reduction in the number of incidents caused by changes

D.Reduction in the time to fulfill requests

Question 244

The test method above calls a web service that updates an external system with Account information and sets the Account's Integration_Updated__c checkbox to True when it completes. The test fails to execute and exits with an error: "Methods defined as TestMethod do not support Web service callouts." What is the optimal way to fix this?

A.Add Test.startTest() and Test.setMock before and Test.stopTest() after CalloutUtil.sendAccountUpdate.

B.Add Test.startTest() before and Test.setMock and Test.stopTest() after CalloutUtil.sendAccountUpdate.

C.Add if (!Test.isRunningTest()) around CalloutUtil.sendAccountUpdate.

D.Add Test.startTest() before and Test.stopTest() after CalloutUtil.sendAccountUpdate.

Question 245

What is the purpose of the Duration field in the incident form?

A.Time elapsed before the incident was resolved.

B.Time elapsed since the last update by agent on the incident.

C.Time elapsed before the incident was closed.

D.Time elapsed since the last update on the incident.

Other Version: 5442ServiceNow.CIS-ITSM.v2025-04-28.q152; 1818ServiceNow.CIS-ITSM.v2023-12-04.q134; 2736ServiceNow.CIS-ITSM.v2023-10-04.q260; 6387ServiceNow.CIS-ITSM.v2022-09-09.q264; 3040ServiceNow.CIS-ITSM.v2022-04-30.q134; 37ServiceNow.Exams4sures.CIS-ITSM.v2022-02-01.by.phoenix.163q.pdf

Latest Upload: 209PaloAltoNetworks.NGFW-Engineer.v2026-05-01.q43; 309Nokia.4A0-113.v2026-05-01.q69; 279EC-COUNCIL.312-49v11.v2026-04-30.q214; 231Microsoft.MB-820.v2026-04-30.q101; 214Salesforce.MC-202.v2026-04-30.q57; 212BICSI.INSTC_V8.v2026-04-29.q53; 341NMLS.MLO.v2026-04-28.q82; 246NCARB.Project-Management.v2026-04-28.q27; 467EMC.D-AV-DY-23.v2026-04-27.q184; 1129ServiceNow.CSA.v2026-04-27.q483

Question 241

Question 242

Question 243

Question 244

Question 245

Download PDF File