Question 231

Which role is required to close a Problem?
  • Question 232

    When the state is "On Hold" and the "On Hold Reason" is "Awaiting Caller", the incident state will automatically change to "In Progress" once the caller user makes a change to the incident.
  • Question 233


    Consider the Apex controller above, that is called from a Lightning Aura Component.
    What is wrong with it?
  • Question 234

    Which of the following reports are available for incidents in the baseline instance? (Choose three.)
  • Question 235

    A company notices that their unit tests in a test class with many methods to create many records for prerequisite reference data are slow.
    What can a developer to do address the issue?