Free Access ServiceNow.CIS-ITSM.v2023-10-04.q260 Practice Test (Page 28)

Question 131

Which of the following components can be turned on or off in the Service Catalog Cart Layout?

A.Delete Item

B.Add to Wish List

C.Quantity

D.Calculate Shipping

Question 132

What is the minimum role required in order to delete a change?

A.itil

B.admin

C.itil_admin

D.Nobody can delete a change

Question 133

Which of the following is NOT a typical method to propose a new standard change?

A.Right-click on an existing change and select "Propose a Standard Change Template. "

B.Toggle the Template Bar on an existing change and click + to add a new Template.

C.In the Standard Change Catalog, under Template Management, select "Propose a new Standard Change Template. "

D.In the Standard Change Proposals Table, click "New" and submit the record.

Question 134

Which of the following statements reflects when the Actual start and Actual end date fields are populated on a change request?
Actual start is set when the _____________.

A.State changes to Implement. Actual end is set when the State changes to Review.

B.First Implementation Change Task is updated. Actual end is set when the final Implementation Change Task is Closed.

C.State changes to Implement. Actual end is set when the State changes to Closed.

D.State changes to Scheduled. Actual end is set when the State changes to Review.

Question 135

Which of the following are valid problem states? (Choose all that apply.)

A.Fix in progress

B.On Hold

C.Pending

D.Canceled

E.New

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Question 131

Question 132

Question 133

Question 134

Question 135

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