What happens when "Communicate Workaround" is clicked in problem form?

Which of the following plugins is needed in order to add a survey when calculating risk in change requests?

Which three types of prices can the system administrator set for an organization's products? (Choose three.)

Universal Containers has a workflow rule that sends an email alert to the VP of Sales when a large deal is won. The VP is reporting that these emails are NOT being delivered.
Which two tools should be used to determine the problem? (Choose two.)

In the baseline platform configuration, if a change approver rejects an approval for a normal change, what will the state of the change be set to?