A.Users with itil role can update any incident except closed incidents.

B.Users with itil role can only update incident created by them.

C.Users with itil role can update any incident except closed and resolved incidents.

D.Users with itil role can update any incident.

A.kb_feedback

B.kb_use

C.kb_article_statistics

D.kb_knowledge

A.Static resource files can be referenced by using the $Resource global variable instead of hardcoded IDs.

B.Relative paths can be used in files in static resource archives to refer to other content within the archive.

C.Static resource files do not count against an organization's quota of data storage.

D.Static resource files are automatically minified.

E.Static resource files can be packaged into a collection of related files in a zip or jar archive.

A.False

B.True

A.Populate Assignment Group based on CI/SO

B.Populate Assignment Group based on Cl Support Group

C.Problem Assignment Group based on CI Support Group

D.ITSM Best Practice Group Assignment