Free Access ServiceNow.CIS-ITSM.v2026-05-26.q156 Practice Test (Page 11)

Which type of catalog item may be found in a Service Catalog?

A.Categories

B.Content Items

C.Requested Items

D.Execution Plans

True or False: Every Catalog Item uses the same workflow to manage approvals.

A.True

B.False

How to see which record producers and catalog items are using a certain variable set?

A.None of the listed answers.

B.Check the Variable Sets Mapping table.

C.In the variable set, check the "Included In" related list.

D.In the variable set, check the "Record Producers" related list.

Inbound Actions can be configured to enable creating or updating problems.

A.True

B.False

Which field on the incident table automatically tracks the TOTAL elapsed time between when an incident is created until the time it is resolved?

A.Duration [calendar_duration]

B.Business Duration [business_duration]

C.Business Resolve Time [business_stc]

D.Resolve Time [calendar_stc]

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