Which feature may be used to track trends related to the average resolution time by priority for Incidents compared to other customers in the same industry / number of users / region?

Which of the following statements is true regarding configuration items and the table extended?

The ability to authorize requests is enabled using a role which requires a user license. What is this role?

Article Versioning can be enabled by setting the property "Enable article versioning feature" to Yes.

What tools are available to the assignee to help resolve an incident?
Choose 2 answers