Database views are SQL Joins between tables to facilitate reporting.

Which of the following are valid states for Normal Change requests? (Choose all that apply.)

In the baseline platform configuration for an Emergency Change, __________ is required before a Change can be scheduled.

A developer is writing a Visualforce page that queries accounts in the system and presents a data table with the results. The users want to be able to filter the results based on up to five fields. However, the users want to pick the five fields to use as filter fields when they run the page.
Which feature of Apex code is required to facilitate this solution?

The Close Incident button doesn't appear for itil users.