"Passwords are the first defensive line in protecting your data and information. Your users need to be made aware of what a password provides them and what can be done with their password. They also need to be made aware of the things that make up a good password versus a bad password. A good password has mixed-case alphabetic characters, numbers, and symbols. Do use a password that is at least eight or more characters. You may want to run a ""password cracker"" program periodically, and require users to immediately change any easily cracked passwords. In any case ask them to change their passwords every 90 to 120 days."

Explanation
IT value analysis has not been completed is a finding from an IT governance review that should be of greatest concern. IT value analysis is a process of measuring and demonstrating the contribution of IT to the organization's goals and objectives. An IS auditor should be concerned about the lack of IT value analysis, as it may indicate that the IT investments and resources are not aligned with the business needs and expectations, or that the IT performance and outcomes are not monitored and evaluated. The other options are less critical findings that may not have a significant impact on the IT governance. References:
CISA Review Manual (Digital Version), Chapter 5, Section 5.11
CISA Review Questions, Answers & Explanations Database, Question ID 218