Question 336

A recent analysis by a quality engineer indicates that a significant number of field failures are attributable to one component. Further research reveals that the component in question was neither designed nor manufactured to the customer's specifications. A potential for personal injury from the failure of this component exists, but to date no injuries have been reported. In this situation, the quality manager should take which of the following actions first?
  • Question 337

    Given a four-week project involving 22 tasks, a budget of $22,000, and a part-time team (project manager
    and two analysts), which project management tool will most likely be used to display project progress to
    management?
  • Question 338

    Of the following core values and concepts, which would be the most critical to apply to a newly mandated
    state emergency management agency?
    I. Visionary leadership
    II. Customer-driven excellence
    III. Agility
    IV. Focus on the future
    V. Focus on results and creating value
    VI. Management by fact
    VII. Managing for innovation
  • Question 339

    Which of the following is used primarily to identify the occurrence of variation due to special causes in a process?
  • Question 340

    An organization should use which of the following resources as guidance on quality-related issues?